Terms & Conditions

Use of the website
This website is owned and operated by Spenser Sedgewick Ltd ("we," "us" or "our").

By accessing this website and/or placing an order or requesting a delivery you agree to be bound by the Terms and Conditions set out below. If you do not agree to be bound by these Terms and Conditions you may not use or access this website.

References to this website in these terms and conditions apply to this website however you access it, including accessing this website through our mobile applications or a version of this website optimised for use on mobile devices. Whenever you access this website through a mobile application or mobile-optimised version of this website, the section of these Terms and Conditions entitled "Mobile Access" also applies.

For customers in the Channel Islands, please review our Channel Islands Terms and Conditions for further information.
Any questions regarding these Terms and Conditions or subsequent issues should be directed to:

Spenser Sedegwick
PO Box 38081 London SW198PE
Telephone: 07711279994 email: info@spensersedgewick.com
VAT number: 163834888

Identity of supplier
Unless stated to the contrary on this website, the goods and services supplied in accordance with any contract made though this website are supplied by Spenser Sedgwick LTD.

General
Orders/delivery requests placed by using this website, along with access to it, is granted strictly in accordance with these Terms and Conditions.
Please read these Terms and Conditions carefully and print and keep a copy of them for your reference.
These Terms and Conditions apply to your order/delivery request. We may change our Terms and Conditions at any time, so please do not assume that the same terms will apply to future orders/delivery requests. We reserve the right to:

• Modify or withdraw, temporarily or permanently, this website (or any part thereof) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the website.
• Change the Terms and Conditions from time to time, and your continued use of the website (or any part thereof) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions then you must immediately stop using the website.

Spenser Sedgwick has taken every care in the preparation of the content of this website. However, to the extent permitted by applicable law, Spenser Sedgwick does not represent or warrant the accuracy or reliability of any of the information or content about any goods or services, software or advertisements (together, the "Materials") contained on, distributed through, or linked, downloaded or accessed from this website.
To the fullest extent permitted by applicable laws, Spenser Sedgwick hereby excludes liability for any claims, losses, demands, or damages of any kind whatsoever with respect to the website or the Materials including, without limitation, direct, indirect, incidental, or consequential losses, or damages, whether arising from loss of profits, loss of revenue, loss of data, loss of use or otherwise and whether or not the possibility of such loss has been notified to Spenser Sedgwick. The foregoing will apply whether such claims, loss or damages arise in tort, contract, negligence, under statute or otherwise. However, if you are a consumer your statutory rights are not affected.

Linking
Certain links in this website will lead to websites which are not under the control of Spenser Sedgwick. When any of these links are activated you will leave Spenser Sedgwick's website and Spenser Sedgewick has no control over and will not accept responsibility, or liability, for any material or service contained on any website which is not under the control of Spenser Sedgewick nor does the existence of such links represent any endorsement or other acceptance of responsibility or liability by Spenser Sedgewick for any goods or services provided or available on such sites. Our linking policy is detailed in Section 5 of these Terms and Conditions.

Spenser Sedgwick makes no representations, or warranties, in respect of any endeavour by it to review the content of websites to which it provides links or anywhere else in the Service, or any of the Materials and accordingly Spenser Sedgewick accepts no responsibility whatsoever for the accuracy, copyright compliance, legality or decency of any information, material or other content contained in websites listed on the Service or in any Materials nor warrants nor endorses any advertising of third parties carried on the Service nor through the provision of links to that carried on other websites.

All information or content transmitted by any functionality made available on this website (including any mobile applications or a version of the website optimised for use on mobile devices), including online invitations, e-cards, email or send to a friend functionality are the responsibility of you, the sender. You confirm that by using this service you will not transmit any material which could be considered offensive, obscene or otherwise objectionable. Spenser Sedgewick cannot be held liable either directly or indirectly for the content of any such functionality, nor for any loss nor damage of any kind which you may incur as the result of your use of this service. You hereby agree to indemnify Spenser Sedgewick for any such loss which may have occurred.

If any provision of these disclaimers and exclusions shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

Nothing in these Terms and Conditions will reduce your statutory rights relating to faulty or misdescribed goods. For further information about your statutory rights contact your local authority, Trading Standards Department or Citizens Advice Bureau.

Customers will be required to register to use the services available from this website. Spenser Sedgwick may decline a registration request at its sole discretion. By registering for the services, customers agree to these Terms and Conditions and agree that:

• The personal information that you are required to provide when you register as a customer is true, accurate, current and complete in all respects.
• You will notify us immediately of any changes to the personal information by updating your details on the 'My Details' page on the website or by contacting Spenser Sedgewick Customer Sales and Support Centre.
• You agree not to impersonate any other person or entity or to use a false name or a name that you are not authorised to use.
  To comply with licensing and other legislation some services on this website are only available to those aged 18 years and over.
  Contract creation and electronic contracting.The technical steps required to create the contract between you and us are as follows:
• You place the order for your products on this website by pressing the complete checkout button at the end of the checkout process. You will be guided through the process of placing an order by a series of simple instructions on this website.
• We will send to you an order acknowledgement email detailing the products you have ordered.
• Order acceptance and the completion of the contract between you and us will take place on the despatch to you of the Products ordered unless we have notified you that we do not accept your order or you have cancelled it in accordance with the instructions below.

Non-acceptance of an order may be a result of one of the following:

• The product you ordered is not available from stock.
• We are unable to obtain authorisation for your payment.
• A price or product description error is identified.
• You do not meet the eligibility to order criteria set out in the main Terms and Conditions.

The contract will be concluded in English.
The details of your specific contract will not be filed by Spenser Sedgwick.If you do require any information regarding orders you have placed with Spenser Sedgwick please write to us at the address set out above.