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Returns

Spenser Sedgewick.com guarantees and returns.

Customers are covered by our quality guarantee on every product. Should the customer not be entirely satisfied, Spenser Sedgewick will refund and replace any item subject to due compliance by the customer with these Terms and Conditions.

Please contact the Customer Sales and Support Centre on +44(0)7711279994 with any queries.

Any refunds for unwanted substitutions or returned items will be made after the goods have been returned.

Nothing in these Terms and Conditions will reduce your statutory rights relating to faulty or misdescribed goods. For further information about your statutory rights contact your local authority, Trading Standards Department or Citizens Advice Bureau.